Choose the car, the place and your dates on the website and the indicative price appears straight away. Add your details and your request goes out on WhatsApp (or by email) with everything in it. The agency then confirms availability and price.
Where can I pick up and return the car?
At the agency, 39 rue Jabal Oukaïmeden in Agdal, at Rabat-Agdal station or at Rabat-Ville station, free of charge. We can also deliver and collect our cars wherever suits you: terms on request. You can return it at a different one of these three points; anywhere else, on request.
Do you deliver to the airport?
On request only. Choose Rabat-Salé or Casablanca Mohammed V airport in the form, or mention it in your message, and the agency will tell you whether it’s possible for your dates and on what terms.
How is the price worked out?
Daily rate × number of days. Each 24-hour period you start counts as a full day, so a rental from Friday 10:00 to Monday 14:00 is 4 days. The rates shown are indicative; the agency confirms the price together with availability.
Is mileage limited?
No, mileage is unlimited.
What insurance is included?
Our rentals come with comprehensive insurance, with an excess. You’ll be told the amount of the excess when you book.
How can I pay?
Credit and debit cards are accepted at the agency. There is no payment on the website.
What if I break down or have an accident?
Call our assistance line, open 24/7 on +212 661 377 724 (or email assistance@carmelrentalcar.com). If your car is off the road, we provide a replacement in a similar category.
Can I hire a car with a driver?
Yes, on quotation. Cars from the Collection come with or without a driver, and we have a driver on request for your other trips and for groups.
Do you do long-term rentals?
Yes. For medium and long-term rentals our service is even more personal: tell us how long and which car, and we’ll make you an offer.